Your satisfaction and confidence is of utmost importance to us, which is why we guarantee the item you purchase will be exactly as described in the photographs, text and condition report. If the item is different than described, just contact us to return it within 48 hours of delivery and we will cover the cost of shipping in both directions.
For other returns, where the item is described correctly but might not be exactly what you are looking for, contact us for a return authorization within 14 days of delivery - a 20% restocking fee plus any packing/shipping costs we incurred will be deducted from the refund. Return shipping is the buyer’s responsibility to arrange and pay for; the returned item must be received in original condition within 14 days of return authorization. Items arriving past the 14-day return window will be offered a store credit for the purchase price less a 20% restocking fee and packing/shipping costs incurred.
Purchased item(s) will generally ship within five to ten business days of receiving cleared payment. In the event a client has requested shipment be delayed or where shipping/pickup is being handled by the client, item(s) are eligible for return for 14 days from date of payment after which point the sale is final.
Sale of any item(s) where a client has requested custom work, alteration, conservation or restoration to be completed is final and is not eligible for return.
International and installment sale purchases are not eligible for return.